The Halls of Residence has a catering contract with Chartwells (A Division of Compass Group). Chartwells are committed to providing the best quantity, quality, and presentation of food, and customer service within budget limits. To assist in providing the best catering service, please feel free to provide any feedback on catering via the iPad’s provided in the Dining Hall, Walkway Cafe or Coffee Pod. Healthy choice options are provided at all meals, including a vegetarian selection. If you have any special dietary requirements, please see the Catering Manager, who will provide the best possible assistance.

 

Dining Hall Hours

Weekdays* Monday to Friday
Breakfast 7.00am to 9.00am
Lunch 11.30am to 1.30pm
Dinner 5.30pm to 7.00pm
Weekends* Saturday and Sunday
Breakfast 8.00am to 10.00am
Lunch 11.30am to 12.30pm
Dinner 5.30pm to 7.00pm

*Different meal times may apply during vacation periods.

Dining Hall Meal Prices for Guests - Meals can be purchased from the front counter.

Visitors, Guests, UQ Staff and non-halls or Thynne C students: $13.00 (incl. GST).

IMPORTANT: All visitors and guests must purchase a meal from the front counter, or possess proof of a prepaid meal (voucher). Non pre-payment of meals for guests will be considered theft and a $50 fine will apply. Please do not feed non-residents or guests by stacking your plate – this will be regarded as theft and misconduct, and University sanctions will be enforced. If you have a guest who would like a meal at the Dining Hall they are welcome to pay $13.00 (incl. GST) at the front counter or you can swipe your student card twice to gain entry.

 

Dining Hall requirements

Residents and guests are not permitted to engage in the following activities in the Dining Hall:

  • Removal of food (except 2 pieces of fruit) from the Dining Hall
  • Removal of crockery, cutlery, or drink-ware from the Dining Hall (No mugs are to be removed)
  • Bring glasses or other containers into the Dining Hall
  • Bring food into the Dining Hall
  • Drink alcoholic beverages in the Dining Hall
  • Throw any food or materials
  • Use Dining Hall microwaves to heat non-Dining Hall food or beverages
  • Rowdy or otherwise unacceptable behaviour
  • NO lab coats, scrubs or wellington boots are allowed in Dining Hall

Other requirements:

  • Crockery, cutlery, drink-ware, and paper must be taken to the wash-up area.
  • Casual, comfortable attire must be worn at all regular meals served in the Dining Hall. Residents without shirts, shoes or not wearing suitable attire will not be admitted to the Dining Hall.

      
Reporting matters  

All matters concerning the Dining Hall should be immediately reported to the Catering Manager.

 

Halls of Residence Meal Card Policy

The Halls of Residence provides flexible meal plans to assist residents with regular off campus commitments or varying study workloads.  The Dining Hall will provide 21 meals per week for 32 academic weeks. Residents may choose either 21 meals per week OR 13 meals per week. NOTE - Please make your selection carefully as, due to budget considerations, no reduction to meal plans (ie 21 meals down to 13 meals per week) will be permitted during the year. You are permitted to increase your meal plan (ie 13 meals up to 21 meals per week) at any time.

The 21 meal plan may suits most residents, whereas, the 13 meal plan offers better value for those who may return home on weekends or who perhaps don’t partake of certain meals (eg. breakfast).

It is a Resident’s responsibility to ensure that a valid UQ student card is swiped at the Dining Hall for every meal.  If a resident does not swipe their UQ student card or if their UQ student card is lost or not activated, they will not be permitted access to the Dining Hall.

No Card = No Meal

A resident shall only be entitled to the number of meals on their selected plan each week (either 13 or 21). A resident may choose to spread those meals in any way they see fit.

A resident’s weekly allocation of meals will be refreshed on Monday morning before breakfast. If the number of meals in any given week is exceeded (either 13 or 21) a payment of $13.00 cash on entry for that, and any subsequent meals, will be required until the card recharges.  

If a resident wishes to use their card to purchase a meal for a guest – the UQ student card will need to be validated twice on entry to the Dining Hall. The guest meal will count towards the weekly meal allocation.

Take away meals are permissible, please request a takeaway plate from the Dining Hall staff when swiping upon entry. Any takeaway meal will count towards the weekly meal allocation.

Pre-organised packed lunches are permitted. To request a packed lunch, notification must be sent to the Halls office by email (halls@uq.edu.au) at least 48 hours prior. To collect a packed lunch, a UQ student card is to be swiped twice on entry and the packed lunch requested from the Dining Hall staff at the kitchen servery window.

No food is to be taken from the Dining Hall unless a student card is swiped recording the takeaway or pre-packed meal. Only two pieces of fruit may be removed without an additional swipe.

Meals are not refundable or redeemable for cash and entry will not be permitted using someone else’s student card. Meals for sick or injured friends will only be allowed if a fellow resident swipes the sick resident’s student card on their behalf as well as their own at any given meal.

A lost student card is to be replaced at the Student Centre by the resident immediately and the Halls office notified of the replacement to ensure the new card is activated for use in the Dining Hall. If a lost student card is not replaced, or the Halls office is not notified of the replacement, residents will be required to pay $13 cash for any meals obtained when a non-activated card is presented at the Dining Hall upon entry.

No Card = No Meal